PRIVACY POLICY.
This Privacy Policy explains how Quest 3X3 India collects, uses, stores and handles personal information when you visit our website, contact us, register for an event or otherwise interact with us.
We aim to collect only information that is reasonably required for our website, events, registrations, communications and related operations, and to handle that information responsibly.
ABOUT THIS POLICY.
This Privacy Policy applies to personal information processed through the Quest 3X3 India website and through related interactions with Quest 3X3 India / TERO, referred to in this policy as “we”, “us” or “our”.
It covers information you may provide through registration forms, contact forms, sponsor or media enquiries, event-related communications and other interactions connected with our website or events.
This policy should be read together with our Terms & Conditions, Cookie Policy and any additional notice displayed when specific information is collected.
INFORMATION WE COLLECT.
The information we collect depends on how you interact with us and which website or event features you use.
Name, email address, phone number and similar contact information provided by you.
Team, player, category, organization and other information required for the relevant registration.
Organization, role, media outlet, sponsorship interest or other professional information you choose to provide.
Where payments are enabled, we may receive transaction references, payment status and related records from payment service providers.
Depending on website configuration, technical data may include device, browser, IP, interaction and similar website information.
Messages, enquiries, requests, feedback and correspondence sent to us through website forms or other communication channels.
HOW INFORMATION IS COLLECTED.
Personal information may be collected directly from you or generated through your interaction with our website and services.
When you submit a registration, contact form, media enquiry, sponsorship enquiry or other form.
When technical information is generated through cookies, server logs or similar website technologies.
When providers supporting payments, forms or other website functions return relevant transaction or operational information.
Where information is reasonably required for event administration, accreditation or participant communication.
HOW WE USE INFORMATION.
Depending on your interaction with us, personal information may be used for purposes such as:
Processing event registrations and participant information.
Responding to enquiries and providing requested information.
Managing sponsor, media and partnership enquiries.
Communicating event information, confirmations and operational updates.
Processing and reconciling eligible payments or refunds.
Maintaining website functionality, security and performance.
Preventing misuse, fraud or unauthorized activity.
Meeting applicable legal, regulatory or record-keeping requirements.
WHY WE PROCESS YOUR DATA.
We process personal information only where there is an appropriate reason to do so under the applicable legal framework.
Depending on the circumstances, this may include information you voluntarily provide for a specified purpose, processing needed to provide a service requested by you, processing connected with legitimate event administration or processing required by applicable law.
Where processing depends on your consent, you may contact us to withdraw that consent, subject to the consequences of withdrawal and any processing that may continue to be permitted or required by law.
If information is required to complete a registration or provide a requested service, choosing not to provide it may prevent us from completing that request.
WHEN INFORMATION MAY BE SHARED.
We do not need to make personal information publicly available simply because it was submitted through our website.
Information may, however, be shared with service providers, event partners or other parties where reasonably necessary to operate the website, administer an event, complete a requested service or comply with applicable requirements.
Providers supporting website infrastructure, hosting, forms and technical operation.
Providers processing payments, transaction verification or eligible refunds.
Parties reasonably involved in registration, accreditation, competition or venue operations.
Relevant advisers or vendors assisting with lawful business and operational functions.
Authorities or other parties where disclosure is required or lawfully requested.
Other parties where you have specifically requested or authorized the relevant sharing.
HOW LONG WE KEEP INFORMATION.
Personal information is retained only for as long as reasonably required for the purpose for which it was collected, for legitimate operational requirements, or to satisfy applicable legal, accounting, dispute or record-keeping obligations.
Retention periods may therefore vary depending on the type of information, the nature of your interaction and any legal requirement that applies.
Where information is no longer required, we may delete, anonymize or otherwise securely dispose of it as appropriate.
DATA SECURITY.
We aim to use reasonable technical, organizational and operational safeguards appropriate to the nature of the information we process.
Measures may include access controls, secure systems, appropriate service-provider arrangements and other safeguards suitable for the information being handled.
No method of electronic transmission or storage can be guaranteed to be completely secure in every circumstance. If a security incident occurs, we will handle it in accordance with applicable legal and operational requirements.
CHILDREN & YOUTH PARTICIPANTS.
Quest 3X3 India may include youth participation categories. Where personal information relating to a child or minor is collected, additional registration, consent or guardian information may be required depending on applicable law and the nature of the activity.
Parents or legal guardians should review registration information carefully before submitting information on behalf of a minor participant.
We do not intend to use information about child participants for inappropriate behavioral targeting or similar purposes.
Where required, a parent or guardian may be asked to provide or verify consent and contact information before a youth registration is accepted.
COOKIES & WEBSITE TECHNOLOGIES.
Our website may use cookies or similar technologies for website operation, preferences, measurement or other functions depending on the services enabled on the site.
For more information about cookie categories and how to manage them, please review our Cookie Policy.
INTERNATIONAL DATA PROCESSING.
Some technology, hosting, communication or service providers used in operating a website may process information using infrastructure located in more than one country.
Where personal information is processed outside India, we will aim to handle such processing consistently with restrictions and safeguards applicable to us under relevant law.
YOUR PRIVACY CHOICES.
Depending on the applicable law and the circumstances in which your information is processed, you may contact us regarding your personal information or the way it is being used.
Ask what personal information we hold or process about you where applicable.
Ask us to correct or update inaccurate information.
Ask whether information can be deleted where retention is no longer necessary or required.
Withdraw consent where consent is the basis for the relevant processing.
Ask to stop optional marketing or promotional communications.
Raise a concern about how personal information has been handled.
A request may be subject to identity verification, applicable legal requirements and exceptions, including situations where information must continue to be retained.
PRIVACY REQUESTS & GRIEVANCES.
If you have a question, correction request, deletion request, consent request or complaint relating to personal information, please contact us through the contact facility provided on this website.
To help us locate and respond to your request, please provide enough information to identify the relevant interaction, such as the email address or registration details associated with your request.
Please identify the nature of your privacy request and provide enough information for us to verify and address it appropriately.
CHANGES TO THIS POLICY.
We may update this Privacy Policy when our website, event operations, processing practices, service providers or applicable requirements change.
The “Last Updated” date at the top of this page identifies the current version of the policy.
Where appropriate, significant changes may also be communicated through the website or another relevant communication channel.
QUESTIONS ABOUT YOUR DATA?
If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact the Quest 3X3 India team.